Welcome to RUWAH Fragrances. By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our services.

General

• All orders are subject to product availability and order confirmation.
• RUWAH Fragrances reserves the right to refuse, cancel, or limit any order at our sole discretion.
• By placing an order, you confirm that the information provided is accurate and complete.

Product Information

• We strive to ensure that all product descriptions, images, and details are presented as accurately as possible.
• Due to differences in screen displays and production batches, slight variations in packaging or product appearance may occur.
• Fragrance perception is subjective and may vary from person to person based on skin chemistry, environment, and personal preference.

Pricing & Payments

• All prices displayed on our website are listed in Pakistani Rupees (PKR).
• RUWAH Fragrances reserves the right to modify product prices, promotions, and offers at any time without prior notice.
• Payment must be completed through the available payment methods before order processing, unless Cash on Delivery is selected where applicable.

Returns & Exchanges

• All returns and exchanges are governed by our Return Policy and Exchange Policy.
• Customers must follow the prescribed process and obtain approval before returning or exchanging any product.

Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
• RUWAH Fragrances is not responsible for delays caused by third-party courier partners.

Limitation of Liability

RUWAH Fragrances shall not be held responsible for:

• Delays caused by courier or shipping providers.
• Improper storage or misuse of products.
• Allergic reactions or skin sensitivities. Customers are advised to perform a patch test before regular use.
• Indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property

• All content on this website, including logos, product names, designs, images, graphics, and text, is the property of RUWAH Fragrances and may not be copied, reproduced, or used without prior written permission.

Changes to Terms

• RUWAH Fragrances reserves the right to update or modify these Terms of Service at any time without prior notice.
• Continued use of our website following any changes constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: info@ruwahfragrances.com
WhatsApp: 0309-5021205